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Returns & Exchanges

Malibu Surfboards Returns
30765 #137
Malibu, CA 90265

 

Clothing merchandise may be exchanged via mail within 10 days from date of receipt and must be accompanied by an original sales receipt for merchandise credit only.

All Surfboards and sale merchandise is final sale and cannot be returned or exchanged. Returned and/or exchanged items must be returned unused with all original garment tags attached.

Returning an Online Purchase

In the unlikely event you didn’t love what you ordered, let us know.

  •  If you ordered from our website you can exchange items by mail within 10 days of receipt.
  • There are no returns on final sale merchandise.
  • We do allow returns on international orders.

Follow These Simple Steps To Return Your Purchase Under The Terms And Conditions.

Step 1: Include Your RMA (return authorization number) On Your Shipping Label

  • Contact customer service for a RMA and include it in your return package.

Step 2: Original Packaging
Pack and seal your box securely, in the original package if possible.

  • Products must be returned in the original packaging so we can credit your account successfully.  If a circumstance arises and you do not have the original packaging, print out your order confirmation email form and include it in your shipping box.

Step 3: Shipping Box

  • Pack and seal your box securely, in the original package if possible. If you don't have the original box you can use any plain, unmarked cardboard box to ship your return.
  • Remove any existing shipping labels, stickers, or other materials from the shipping box.
  • You can send your merchandise back to us at the address below, using any traceable method at your own expense.